File an Insurance Claim

Claim Documents
Claim Instructions
DHL Claim Form
Consignee (Buyer) Affidavit

Our goal here at U-PIC is to make your claims experience as fast and painless as possible. With U-PIC Insurance, you submit the paperwork required via email, fax, or mail and a decision is made on the claim within 7-10 business days. Efficient, painless, courteous; three things we strive to live by.

U-PIC maintains a friendly staff of dedicated Claims Agents with years of claims experience, ready to assist you with any questions that you might have. Have a question on your claim status, policy coverage? Give us a call and you’ll be speaking with a Claims Agent within moments who will be more than happy to assist you.

Want to file a claim?

You may file a claim in two different ways:
  1. You may submit a claim by faxing the required documents to 818-971-3325.
  2. You can also mail all required claim documents to:
    29800 Agoura Road, Suite 200, Agoura Hills, CA 91301.

Want to file a claim for a lost/damaged DHL parcel? Just provide the following:
  1. U-PIC Claim Form
  2. Proof of Value
  3. Signed Statement from Consignee